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P.O. Box: 4645
Address: Thamel, Kathmandu, Nepal
Tel: +977 1 4254987, 4037673
Cell : 977-9851065701
Email: holiday@himalayavisitors.com

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FAQs

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1. Why is Nepal considered one of the best destinations for mountain tourism?
Nepal is renowned for its mesmerizing mountain landscapes, with 17% of its total area covered by White Mountains and 68% consisting of hilly regions. The country boasts 8 peaks above 8000m, including the world’s tallest peak, Mount Everest. The breathtaking scenery and numerous trekking opportunities make Nepal a paradise for adventure seekers and nature enthusiasts.

3. What services does Himalaya Visitors Trek and Tours offer?
Himalaya Visitors Trek and Tours is a reliable travel company that specializes in organizing various adventure activities and services in Nepal. They offer trekking, peak climbing, jungle safaris, river rafting, mountain flights, air ticketing, and hotel booking services, among others. The company takes personal care of its clients and prioritizes their safety throughout the journey.


4. Who is the founder of Himalaya Visitors Trek and Tours, and what experience do they have in the industry?
Himalaya Visitors Trek and Tours is organized by Mr. Tej Bahadur Khadka, also known as Tejendra. He has an extensive experience of over two decades in the Nepalese tourism industry. With a background in administration, management, and multiple field visits, he brings valuable insights and expertise to the company. Moreover, Mr. Tejendra himself has significant trekking experience, ensuring that travelers are in capable hands during their adventures.


5. How can I book a holiday trip with Himalaya Visitors Trek and Tours?
Booking a holiday trip with Himalaya Visitors Trek and Tours is easy. You can visit their official website or contact them through phone or email to inquire about available packages and services. The company’s friendly staff will assist you in choosing the best itinerary that suits your preferences and requirements. They will also provide you with all the necessary arrangements for a memorable and safe trip.


6. Is Nepal safe for travelers?
Yes, Nepal is generally considered safe for travelers. The country is known for its warm hospitality, and the locals are welcoming and friendly. However, like any travel destination, it’s essential to exercise caution and be aware of your surroundings. Himalaya Visitors Trek and Tours prioritize their clients’ safety and take necessary precautions to ensure a secure and enjoyable journey.



7. What is the best time to visit Nepal for trekking and adventure activities?
The best time for trekking and adventure activities in Nepal is during the spring (March to May) and autumn (September to November) seasons. These months offer stable weather conditions, clear skies, and moderate temperatures, making it ideal for trekking and exploring the mountains. However, some trekking routes can be enjoyed throughout the year, depending on the region and altitude.


8. What are the accommodation options during treks and tours in Nepal?
During treks and tours organized by Himalaya Visitors Trek and Tours, accommodation options may vary depending on the destination and the level of comfort preferred by the clients. Generally, in popular trekking routes, there are teahouses and lodges available, providing basic amenities like beds, food, and hot showers. For those seeking a more luxurious experience, the company can arrange accommodations in hotels or resorts where available.


11. Are there any age restrictions for participating in trekking or adventure activities?
Age restrictions for trekking and adventure activities may vary depending on the specific activity and destination. While some activities like jungle safaris and cultural tours are suitable for all ages, high-altitude treks and peak climbing may require a certain level of physical fitness and be more suitable for adults. It’s essential to discuss your preferences and health conditions with Himalaya Visitors Trek and Tours to find the most suitable activities for your age and fitness level.


13. Can I customize my travel itinerary with Himalaya Visitors Trek and Tours? Absolutely! Himalaya Visitors Trek and Tours offer customizable itineraries to cater to the specific preferences and interests of their clients. If you have specific places you’d like to visit or activities you want to include in your trip, the company will work with you to create a tailor-made itinerary that suits your needs and desires.

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1. Do you offer refunds for your services? Yes, we do offer refunds for our services under certain circumstances. Our refund policy is designed to ensure fair treatment to our valued clients and is subject to specific terms and conditions.

2. What are the conditions under which refunds are provided? Refunds are typically provided in cases where there are unavoidable circumstances that lead to the cancellation of the trip or service. Such circumstances may include unforeseen natural disasters, political unrest, or other events beyond our control that may affect the safety or feasibility of the trip.

3. Is there a minimum timeline within which I can request a refund? Yes, there is a minimum timeline within which you can request a refund. To initiate a refund, you must contact us within a specified period from the date of cancellation or when the circumstances leading to the refund request arise. This timeline may vary depending on the nature of the service booked, and it is essential to refer to our refund policy for specific details.

4. How can I request a refund for a booking? To request a refund, please get in touch with our customer support team via email or phone. Provide them with the necessary details regarding your booking, including the reason for the refund request. Our team will guide you through the process and inform you of any additional documentation or steps required.

5. Will I receive a full refund for my booking? The amount of the refund may vary depending on the specific circumstances and the timing of your cancellation. In some cases, a full refund may be provided if the cancellation is made within the specified timeline, while a partial refund may be offered for cancellations made later. Our refund policy outlines the applicable terms and conditions for each type of service.

6. How long does it take to process a refund? Once we receive your refund request and all the necessary information, we strive to process refunds promptly. However, the actual processing time may vary depending on factors such as the mode of payment, the complexity of the booking, and the volume of refund requests at the time. Rest assured that we will make every effort to expedite the process and keep you informed of the progress.

7. Are there any non-refundable charges or fees? In some cases, certain charges or fees may be non-refundable, as specified in our refund policy. These charges may include administrative fees, non-recoverable expenses, or fees imposed by third-party service providers. It is essential to review our refund policy for a clear understanding of any non-refundable charges.

8. Can I transfer my booking to another person instead of requesting a refund? In certain cases, we may allow booking transfers to another person, subject to our terms and conditions. Please contact our customer support team to discuss the details and feasibility of transferring your booking to another individual.

9. Are there any exceptions to your refund policy? While our refund policy is designed to be fair and transparent, there may be exceptional cases where we can consider deviations from the standard policy. These exceptions are subject to our discretion and will be assessed on a case-by-case basis.

10. Where can I find the complete refund policy? Our complete refund policy can be found on our official website or provided to you upon request. We recommend reading the policy thoroughly before making any bookings to have a clear understanding of our terms and conditions regarding refunds.

If you have any further questions or need clarification on our refund policy or any other aspect of our services, please don’t hesitate to contact us. We are committed to providing the best possible experience for our clients and will be happy to assist you.

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Himalaya Visitors Trek and Tours is organized by Mr. Tej Bahadur Khadka, also known as Tejendra. He has an extensive experience of over two decades in the Nepalese tourism industry. With a background in administration, management, and multiple field visits, he brings valuable insights and expertise to the company. Moreover, Mr. Tejendra himself has significant trekking experience, ensuring that travelers are in capable hands during their adventures.

Edit Content

Booking a holiday trip with Himalaya Visitors Trek and Tours is easy. You can visit their official website or contact them through phone or email to inquire about available packages and services. The company’s friendly staff will assist you in choosing the best itinerary that suits your preferences and requirements. They will also provide you with all the necessary arrangements for a memorable and safe trip.

Edit Content

Yes, Nepal is generally considered safe for travelers. The country is known for its warm hospitality, and the locals are welcoming and friendly. However, like any travel destination, it’s essential to exercise caution and be aware of your surroundings. Himalaya Visitors Trek and Tours prioritize their clients’ safety and take necessary precautions to ensure a secure and enjoyable journey.